We at Sure-Grip guarantee 100% satisfaction.  We rigorously test all of our products to ensure the product is prefect.  However, if you are unsatisfied with an item of believe there is a defective part we do have a detailed warranty policy. 

All Sure-Grip products and sub branded products have a 90 day limited warranty from the original date of purchase, unless otherwise stated. 

Any and all warranty issues will be done directly with Sure-Grip.  If for an reason you feel the product is damaged or defective please contact us immediately via email skates@suregrip.com.  Please explain what is wrong with the product, in same cases our customer service staff can troubleshoot the problem and you will be skating again in no time.  Any and all warranty product situations must be sent back to Sure-Grip for inspection, upon which we will determine if the product qualifies for a warranty repair or replacement.  Normal ware and tare is not covered under this warranty.  Any adjustments or alternations will void any warranty, if we can determine the the adjustment or modification cause the malfunction.  Please contact us prior to shipping any product bac to receive an RMA number.